Driver Courier Service Case Study

The client is an 1100 Driver courier service with 5 regional locations, heavy turnover and remote employees. This company has 20% company owned vehicles, and 80% driver owned vehicles on the road each day. Both IVR automated phone pre screening as well as web based pre screening applicant portal.

Our Solution:

• A setup enabling Central and Regional users, with varying abilities of administrative and application access.
• Easy, integrated assessment testing for reliability and safety tendencies.
• Integrated background and Motor Vehicle Reports.
• Integrated I9 verification procedure.
• Skills based testing for local area knowledge, as part of the web based application process.
• Organize the hiring process with an easy online application process linked to client’s website.
• Automate the interview scheduling process for pre-qualified applicants with FastWorkforce’s phone tag eliminating “Applicant Self Scheduling” module.
• Integrated Background check ordering and receiving of results.
• Store all Employee Documents, Licenses, Insurance information with automated ability to notify client and employee of any impending expirations.
• Enable scheduling and confirmation of completion for safety classes and orientations of newly contracted drivers.